FAQ’S

1. What is Free range?

Free range meat is a method of farming whereby the animal is free to roam outdoors for a substantial amount of time. So long as the conditions are beneficial to the animal.

2. Is all your meat Free range?

All our meat is free range. The animals living conditions consistently take into account their health and welfare. Therefore, some of our animals are housed indoors throughout the colder months.

3. Where do you deliver?

we use trusted overnight couriers to deliver throughout the U.K. Some addresses are not always possible to reach and where difficult extra delivery charges will apply. See terms and conditions.

4. How I can be sure my order will be fresh on arrival?

We do all we can to ensure that your order arrives in perfect condition. All meat is vacuum packed from fresh and dispatched in food hygiene standard insulated boxes with ice packs included. We aim to ensure the box temperature does not exceed 8 degrees over the 24 hour  period of delivery. On receipt of your order we advise you refrigerate for immediate use or freeze for up to 6 months.

5. When is my meat delivered?

We operate a system were all our orders are dispatched on two consecutive days of the week which can gaurentee you recieve your order within 5 working days. See terms and conditions for further details. In most instances your order will arrive early afternoon.

6. What happens if I am not in when my meat arrives?

We ask the courier to leave the package in a safe place – normally in the porch, on the doorstep, in a shed/garage or behind a bush. You can state were you wish for your order to be left in the checkout stages under “special instructions”.

7. How do I pay?

First you will choose your products by clicking on the product page and these will be added to your shopping cart and you will see a summary on the page you have open. (top right) You can click on ‘View Cart’ to get full details of your order where you can specify the quantity. Then follow the instruction to go to checkout and make payment.

Follow the on-screen instructions and they will ask you to choose a card payment method to suit you. We accept all major credit cards.

Your delivery details will be collected by our secure server.

9. Can I send a meat box as a gift?

We think it is a great idea to send meat as a gift. You can specify a different address for shipping from your billing address.